Frequently Asked Questions
Yes, one month’s refundable deposit and you can cancel the service by giving a months’ notice. You have full control of your expenses.
No, as Modern Assistant is currently running a promotion – there are No Setup fees if you sign up today.
No (Should you choose to have your calls forwarded to another number, please remember that there is a small call forwarding charge. Our call forwarding rates are some of the cheapest in the world).Call Forwarding Rates
All packages include unlimited calls to your Modern Assistant number. You can rest assured that all your calls will be answered.
It takes 48hrs for your line to be active.
You can have landline numbers for most Cities inSouth Africa and later African Continent.
You can buy all our services directly online, Pleaseclick hereto make an online order.
Yes, get Telkom to forward all your incoming calls (Telkom ForwardCall) to your new Modern Assistant number, that way all calls to your Telkom number will be answered by a Modern Assistant Receptionist in your company’s name and detailed messages taken for you.
Simply – click here and top up credits
Calls can be forwarded directly to you or your calls get answered by your personalised answering machine. Once someone leaves you a message that message gets sent to your email address as a mp3 file which you can listen to immediately. (Thank you for calling the Modern Assistant please note that our operating hours are 08:00 – 17:00, please leave a message and one of our operators will contact you)
Our PA Service allows your business up to 4 users. Once your order has been placed you can simply add your 4 employees names and numbers in our account setting.
Yes, as a new customer you will receive one free recording to help you get setup. Recordings are done by our professional voice-over artist.
Yes, simply dial your Modern Assistant number from your cellphone or landline number which you have provided to us when you first set up your account. Then follow the voice prompt. Note: Any messages left for you will automatically be emailed to you as an mp3 file.
For an affordable and easy to setup business address, we would suggest using an address from Postnet, for further information please click here.
Yes, simply log into your user account by –click here
Ecost is one of the largest and most recognised online payment portal. Paying using Ecost is not only free, it’s secure and very simple to use. All major Credit cards and Debit cards are accepted.
Yes, we accept EFT and Bank deposits. We bank with First National Bank. Please send us an email to sales@mordernassistant.co.zaand we will send you our Banking details.